Our ever-evolving list of questions we've gotten. If you don't see something answered here, please ask us.
Bugs and Issues with Collectivus
- How do I report this buggy thing I found?
- Please report all issues and feedback on our Community Support page
- Leave as much detail as possible, including screenshots if you could. Feel free to copy-and-paste this list of questions into your reply to help us out:
- Why is this app so buggy?
- Collectivus is a prototype. We've released it to get feedback on some of the features we've implemented, as well as gather data that's hard as a small team to simulate (for example: 500 friend connections).
- It's frustrating. You're a bunch of stupidheads!
- We understand. We appreciate the feedback and support of the community, and realize that using glitchy apps isn't for everyone either. If so, please to continue to follow our blog, Twitter account, or Facebook page; we'll let you know when the app's more stable and ready for you to use.
Inventory
- How many Thingies can I hold in my Inventory?
- Inventory isn't item-based. Each Thingie has different characteristics and may take up more "room" than another Thingie.
- Creating Encounters with Thingies affects your Inventory capacity. So, if you're highly active, you can support a lot of Thingies. If you're a casual type, you should keep your Inventory lean.
- There will be more information on Thingies and Inventory in the future.
Encounters
- It says I can't Encounter a Thingie. Why?
- Some Thingies have special characteristics. Some are picky and want you to work for the Encounter. Look for hints posted on the profiles of these Thingies for tips on ways to Encounter them.
- My friend and I are at the same place and we both see some different Thingies Nearby. What gives?
- Thingies Nearby will also show up differently to different People, again, due to special characteristics of the Thingie and how you use Collectivus.